Wednesday, August 26, 2009

Week 7 & 8, Term 3: Making Complaints

Level 3 : Listening

This week we have been learning about making and responding to complaints. On public transport, in the workplace and when we go shopping - there are many opportunities for this. This week I am introducing you to a new listening site called There are hundreds of listening lessons for you and the speakers are from all over the world. In the lesson below, Todd is complaining about Hollywood films. Do you agree with him?

Complaints about Movies. Click here to do an exercise from!

Click here to choose other listening lessons from (Also listed in the sidebar of this blog).

In class we listened to the conversation between an inspector and traveller on public transport. The inspector gives the lady a $158 dollar fine but the lady protests. The ticket machine at Yarraville station was broken. The inspector tells the lady to write a letter of complaint.

Click here to see a complaint/feedback form for METLINK.

Print out the form and practice writing a complaint.

Include the following information:

Time you were travelling

Where you were travelling from

Where you were travelling to

What happened

Why you didn't have a ticket

What you want Metlink to do

The Past Continuous

We use this tense in the following ways:

*Emphasizing 'the progress' of an action in the past
Example: He was playing football.

*Talking about two actions happening at the same time (in the past)
Example: While she was preparing dinner, he was washing the dishes.

*Talking about action going on at a certain time in the past
Example: When I was having breakfast, the phone suddenly rang.

For more information here!

Test yourself on the Past ContinuousLevel 1 / Level 2 / Level 3


Sunday, August 16, 2009

Week 6, Term 3 : How is silk made?


Level 3

This week we are writing about HOW THINGS ARE MADE. In class last week you studied How Tea is Produced and Distributed. You also know about How Bananas are Produced and Shipped to Europe and America.

Watch the video above about HOW SILK IS MADE in Bangladesh.

Complete the following exericse:


(i) Put the steps in the correct order
(ii)Change the sentences from ACTIVE voice to PASSIVE voice

A) The women immerse the coccoons in boiling water. The silk worm inside the coccoon dies.

B) The women collect and sort huge piles of golden silk worm coccoons

C) The women wind the raw, silk thread onto a spindle. They dry it and then ship it to a textile factory

D) After boiling, the women cool the coccoons and take them to a loom. They unravel the coccoons onto the spool.


Monday, August 10, 2009

Week 5, Term 3: The Red Balloon

Level 1 : The Red Balloon

Last weekend I watched a wonderful film called The Red Balloon by the French director, Albert Lamorisse. It is a film with only a few words so anyone can watch it and enjoy it.

You can watch it here (but it is 33 minutes long). I will show you this film in class from DVD.

1) Click here and PRINT OUT the worksheet. Read the questions before you watch the film..

2) Watch the film and complete the worksheet.


Here is a great song about 'balloons' ... maybe like the film it is about joy and freedom?

Here are the lyrics for some Karaoke. CLICK HERE.


Match the opening and closing phrases (A and B):


I’m sorry…
I’m very sorry…
I’m terribly sorry…
Excuse me…
Pardon me…
I apologize…
I’m afraid…


…I wasn’t very well yesterday
…I didn’t see you
…It won’t happen again
…I’ll be more careful next time
…I’ll finish it before I go home
…It’s my fault
…It’s all my fault

CLICK here to listen to the above phrases

Level 2 & 3 : SAYING SORRY (BBC Audio Lessons)

Click here to do a lesson from the BBC about Saying Sorry

Click here to do a lesson from the BBC about Accepting Apologies